Monday, January 20, 2020

Henry David Thoreau and the Power of Non-Violent Resistance Essay

Thoreau contends that men have lost the free will to make individual decisions regarding war, slavery, and domestic issues because government imposes on its citizens only in its own self interests. (Thoreau 1706). He states government loses its integrity when willing to consider profit over the interests of its citizens, and basic human rights such as slavery and war. (Thoreau 1707). He considers slavery as a â€Å"hateful and stupid enterprise? (Eulau 119). Thoreau feels such deep disgrace being associated with a government who condones slavery, that he refuses to vote, pay taxes, and makes his only contact with this government the tax collector. (Eulau 121). Thoreau personally does not want to be bothered with the issues of government or slavery, but because of his writings he is sought out by Abolitionists to give speeches for them. He feels idealism, individualism and democracy are not achievable in a society willing to maintain slaves. (Eulau 123). He is obsessed with right, t ruth and justice for all citizens and encourages nonviolent resistance as the means to effectively abolish slavery. (Eulau 124). This position is different than most Abolitionists of the time. During this time most of his attention is directed at the southern slaves states. The Fugitive Slave Law of 1850 is the event that leads him to become detached from the State. The treatment of a runaway slave weighs heavily on his emotions. His anger leads him to encouragepeople to withdraw farther from the State ...

Sunday, January 12, 2020

Formation and retention of nutrients Essay

The world is ridden with many resources that are often taken for granted. Some of these resources have to be dug up or mined, but many are spread out all over the land for the taking. One of these natural gifts that has found indispensable use in our society is peat. Peat is a combination of various things, mostly vegetable and plant matter that has decayed over millions of years. (Smith) The proper term for this process is carbonization, and while peat has yet to completely carbonize into coal, this can take thousands of years more. (Smith) Although peat is composed of many other vegetation decaying over the years, most of it is moss. (Smith) The decay of these materials occurs â€Å"mostly under anaerobic (oxygen-deficient) conditions†. (LMU) Peat in its raw form contains 96% water (LMU) and is harvested primarily for fuel and agricultural (fertilizer) purposes. (Smith) The process of peat decay causes the material to â€Å"store organic carbon which is released into the atmosphere as carbon dioxide or methane, greenhouse gasses that affect global climate. † (LMU) The gases released by peat as it decomposes are highly flammable. However, peat, in its natural form is totally harmless because it is â€Å"too wet to burn†. (LMU) In certain cases where the natural state of peat is disturbed it becomes vulnerable to fire, which is often the cause of forest fires or fires commonly occurring in wetlands. This can be very dangerous because burning peat can release smoke that contains aerosols and toxic gases, which can result to respiratory diseases and problems. (LMU) Peat is best harvested, obviously, after hundreds of thousands of years, or the time it takes for the materials to totally decompose. Peat bogs have a surface living layer that gets destroyed when mature peat, beneath the living layer is harvested. (LMU) Of the many uses of peat, fuel is the most common. In remote areas where there are no other resources, peat is used for energy production. (LMU) Peat is â€Å"shown to be an economical alternative to oil or coal-fired electric-power generating stations in some circumstances† (LMU) and it is also used to produce methanol. Peat can also be used as garden fertilizer as it is an efficient moisture retainer. Using it in gardens can promote the formation and retention of nutrients. Some companies also use peat as a raw material in producing biodegradable planters. (Smith) â€Å"Peat can also be used to make paper, pad livestock beds, or pack products for shipment. † (LMU) Peat is also a decorative implement in creating handicraft and artwork. Many handmade crafts and arts use peat as an aesthetically pleasing accent. Peat is an irreplaceable resource, if not for eternity, for this generation at least, because it will take hundreds of thousands of years in the future for other peat layers to form. However, peat is abundant nowadays in many countries all over the world, but the indiscriminate harvesting of this resource can lead to ecological imbalance and eventually, its irreversible depletion. Like any other natural resource, peat should be harvested reasonably to preserve existing peat bogs and ensure that plenty will be available for future generations to use. Like oil, which is a fossil fuel, peat has to be harvested with much discretion because once all of it is gone, we will all have to wait for hundreds of thousands of years to harvest it again – surely, none of us can live that long.

Saturday, January 4, 2020

How Can We Safe Water - Free Essay Example

Sample details Pages: 3 Words: 946 Downloads: 8 Date added: 2019/04/15 Category Ecology Essay Level High school Topics: Water Pollutions Essay Did you like this example? INTRODUCTION Being born and raised in Florida I take water pollution very seriously. I grew up surfing in the crystal blue waters in Ponce Inlet, Florida. Water pollution is a very serious problem that has not only an impact on the planet but to us, our health, and our future generation. We all have access to free water in our homes but we use the convince of it being bottled, buying it at the store and grabbing one before we run out the door for the day. The dangers that plastic has on our oceans and humans is going to be a crisis for our aquatic eco-system if we dont do something about it. Don’t waste time! Our writers will create an original "How Can We Safe Water?" essay for you Create order BODY Water is free right? Does your fridge have a water filtration system? Do you have tap water in your house? If the answer to a majority of these questions is yes then ask yourself this: Why are over half the Americans buying bottles of water? Plastic water bottles are made from a composition called (PET) polyethylene terephthalate which takes at least 450 years to decompose. A simple plastic water bottle sitting on your desk will outlive us. Over half of the water bottles consumed by Americans today are discarded into the trash which then, where do they go? Landfills and our oceans. According to the National Geographic1, scientists believe that 8.8 million tons of plastic end up in our oceans every YEAR. Think about it, tons of plastic ending up in our oceans every year damaging the aquatic eco-system. There are so many mini organisms that thrive on the aquatic waters to live so that our aquatic eco-system stays healthy. According to the National Geographic2, 40% of all fish species in the North America are at risk of extension. The bodies of water around the world are critical elements for us as humans not only for our health but for our economy here in Florida. We live in a state surrounded by water, the fish market is popular here. People come visit from all over to come try local fresh seafood. Whether you live in a land locked state or a state that is surrounded by water. The eco-system all serves us the same. Storm clouds move inland from the oceans and carry nutrients through the air providing us with the healthy air we get to breathe. Plastic bottles are not the only problem. Discuss the different types of algal blooms There are many manufacture industries where their chemicals run off into the ground or even worse into rivers or the oceans. This causes a chemical imbalance in the waters which causes algal blooms. Algal blooms occur both in fresh and salt water. When algal blooms occur in the water they suffocate the portion of water from its nutritions killing off any organism that was living also known as dead zones in the water. According to the Pesticide Environmental Stewardship3, run offs are created when water builds on the surface faster than it can enter the soil creating a run off. Once the run off beings chemicals, such as, fertilizers get mixed into the water. The water then flows into canals, lakes, rivers and oceans. As water heats up storms become stronger and beach erosion becomes more prominent. Ice caps melt which creates rising seas. If the water is too warm it can result in the death of aquatic organisms that will disrupt many marine habitats. The increase in warmer waters is created by thermal pollution. Thermal pollution is created when the industrial industries use it as coolant and when the water is deposited back to its original source the temperature of the water deprives the oxygen level of the current water temperature. Creating a change in the overall waters temperature. Look at what happened to Puerto Rico with hurricane Maria. The storm intensified so quick because of how warm the water was. According to National Oceanic and Atmospheric Administration (NOAA)4, two things must be present for a hurricane to form: warm air and oceans water surface temperatures at least 80 degrees Fahrenheit. This is a recipe for disaster in years to come. If the water is too warm it can result in the death of aquatic organisms that will disrupt many marine habitats. In reference to School of Oceanography5, the warmer the water the lower the oxygen level which will in return shift marine life habitats. CONCLUSION So next time you go to purchase water from the grocery store. Think to yourself how much money you can save a week, month or a year by purchasing a filtration for your fridge and buying a bottle that can be washed. Think about the nutrients we put into the earth, it will come to the surface and make its way to the waters. Think about it. If we dont take of our bodies what happens? We get sick, right? So why are we abusing what is giving us life? References: Aquatic Ecosystems and the Species Who Rely on Freshwater. National Geographic, National Geographic Society , 28 Oct. 2017, Plastic Pollution. Kids Games, Animals, Photos, Stories, and More, National Geographic Society , 15 Aug. 2018, Gardner, Ron. The Problem of Runoff. Pesticide Environmental Stewardship, US Department of Commerce, and National Oceanic and Atmospheric Administration. Hurricanes Form over Tropical Oceans, Where Warm Water and Air Interact to Create These Storms. How Does the Ocean Affect Hurricanes?, NOAA Ocean Explorer , 29 May 2013, Portner, Hans-Otto, et al. Warmer, Lower-Oxygen Oceans Will Shift Marine Habitats. The School of Oceanography, University of Washington,

Friday, December 27, 2019

The Effects Of Traumatic Events On Infants And Young Children

In recent years the research regarding trauma has shifted from adults to children. In the past, the impact of traumatic events on infants and young children has been passed over when in reality early childhood is the stage when a child is most vulnerable to the effects of trauma (Perry et. al., 1995). There are numerous interventions for early childhood trauma that focus on the child and the child’s primary caregiver. I wanted to design an intervention that will be able to go beyond the home environment of the child and into the school environment. Teacher can become secondary caregivers in a child’s life. They can also spend a significant amount of time with a child during the child’s time in the classroom. The teacher-training module was designed to offer a brief overview of early childhood trauma. The goal of the teacher-training is to provide teachers who work with children ages 0-5 with an overview of what early childhood trauma is, how it can present in the child’s behavior and to better equip teachers with an understanding of why difficult behaviors present in a child due to trauma. Reasoning behind effects of early childhood trauma will be discussed later in regards to attachment theory, stress and trauma theory, and psychoanalytic theory. Traumatic experience can occur to children under the age of six (Zero to Six Collaborative Group, 2010). Even though a child may not be able to vocalize or verbalize his/her own experiences regarding the traumatic experience, itShow MoreRelatedInfant Trauma1407 Words   |  6 Pagestragic event. The pain of the memories alone can be devastating. It takes time and support to find a sense of self again, to feel safe in the world again. But what if the trauma happened before life ever really began? Is there any lasting effect on a person that was merely an infant when the trauma was experienced? The research is growing on this topic and it reveals that there can definitely be some significant effects from infant trauma. As we look into the effects of trauma on infants, we firstRead MoreSetting And Attachment Theory Of A Family966 Words   |  4 PagesAdoption or Foster Care E.Moving Home F.Living Outside of the Home G.Family Breakdown H.Loss of Significant People I.Moving Between Settngs or Carers I.There are a number of Significant theories of ATTACHMENT that we should be aware of when considering children s overall development.ATTACHMENT is important as it affects a child s long term social and emotional development. A.John Bowlby s THEORY of ATTACHMENT -he recognised and devised one of the most important theories,which is that of ATTACHMENT.HeRead MoreEmotional Abuse : Cause And Effects1344 Words   |  6 PagesEmotional Abuse: Cause and Effects Abuse comes in many forms such as physical, sexual, verbal, or even emotional; feelings or emotions have the ability to cut as deep as any weapon; causing long term damage in the lives of children. Larry James was once quoted in saying: â€Å"Emotional abuse is just as damaging as physical abuse. The only difference between the two is with physical abuse you are wearing it on the outside for the world to see and the other is felt deep inside. Others cannot see the bruisesRead MoreThe Plasticity At A Young Age1693 Words   |  7 PagesThe brain is constantly changing and molding from new experiences. The plasticity at a young age presents itself in an enormous amount which allows the brain to change and adapt. When a child is bestowed with a traumatic experience at a young age they learn from that and are effected tremendously, because that’s all the knowledge they contain. Traits are hard wired into people and that coming from parents it already sets a path to follow and in a way already makes them who they are, but an environmentRead MoreDomestic Violence and Social Problems1268 Words   |  6 Pagessexual orientation, socioeconomic backgrounds, or education levels. While the systems primary focus targets adult victims of abuse the new attention is being focused on children who witness domestic violence. Witnessing a violent crime is commonly defined as being within visual range of the scene as the crime occurs. Children are expected to unfold in a secure and nurturing environment. When the environment is injected by fear and violence all of the normal task of growing up are unfavorablyRead MoreEffects Of Maltreatment On Brain Development And Its Consequences1150 Words   |  5 Pages Effects of Maltreatment on Brain Development and its Consequences Abuse and neglect is , unfortunately, not an unusual occurrence in the lives of young children. The maltreatment that they experience often have harmful long-term effects that depend on many factors. These factors are dependent on the age of the infant/child at the time of the occurrence, the question of whether the abuse was a single event or a ritual norm, and the relationship with and the identity of the abuser, as well as whetherRead MoreThe Effects Of Substance Abuse On A Person s Life Essay1528 Words   |  7 Pagesclassified as. With that being said, researchers have found that traumatic experiences and dysfunction endured at a young age is highly correlated with the abuse of substances later in life. Trauma may include the child enduring any type of abuse, or neglect and a breakage in bonds with others to cause negative emotions that predominantly lead to posttraumatic stress disorder. The fist point to be viewed is how trauma endured at a young age impacts a child, which t hen leads to PTSD and statistical dataRead MoreConcussions Or Mild Traumatic Brain Injuries958 Words   |  4 PagesConcussions or mild traumatic brain injuries (MTBI) are the most common forms of traumatic brain injury. There are between 1.6 and 3.8 million concussions a year that occur due to sports and recreation accidents alone (CDC). Mild concussions and MTBIs were once thought to be insignificant in terms of consequences. However, there now is significant evidence that neurological even with what is thought to be a mild injury, physiological, and cognitive changes can occur. Individuals sustaining mild brainRead MoreDefinitions Of Memories In Wrights Black Boy By Richard Wright895 Words   |  4 PagesBoy as an autobiography, he made the book fictitious when expressing his memories. The first example is on the first page when Wright talks about the time he set his grandmothers house on fire at the age of four. Four-year-old children are not capable of remembering events in g reat detail. He also expresses the conversation he and his three-year-old brother had. This makes no sense whatsoever because toddlers cannot have full conversations. Perhaps he did this in a way to make the novel more interestingRead MoreLong Term Effects Of Early Trauma On Children1521 Words   |  7 Pages The Long Term Effects of Early Trauma on Children in Foster and Adoptive Settings Alyssa Lodhi Amberton University October 25th, 2014 â€Æ' Personal Journey When I was five years old, my mom told me that there were some children who didn’t have moms. I was shocked, and told my mother frankly that I’d be their mom. Caring for children with early trauma has been the driving passion of my life. When I was six and again when I was eight, my parents adopted children from Vietnam. Having siblings

Wednesday, December 18, 2019

Wage and Salary Chapter 1 - 12487 Words

Milkovich−Newman: Compensation, Eighth Edition Front Matter 1. The Pay Model  © The McGraw−Hill Companies, 2004 Chapter One The Pay Model Chapter Outline Compensation: Definition, Please? Society Stockholders Managers Employees Global Views—Vive la diffà ©rence Forms of Pay Cash Compensation: Base Cash Compensation: Merit Pay/ Cost-of-Living Adjustments Cash Compensation: Incentives Long-Term Incentives Benefits: Income Protection Benefits: Work/Life Focus Benefits: Allowances Total Earnings Opportunities: Present Value of a Stream of Earnings Relational Returns from Work The Employment Relationship Combines Transactional and Relational Returns Variations in Transactional and Relational Expectations A Pay Model Compensation†¦show more content†¦The Pay Model  © The McGraw−Hill Companies, 2004 2 Chapter 1 The Pay Model Think of all the other employees, in addition to the performers, required for putting on a performance of Cats. Electricians, trombonists, choreographers, dressers, janitors, nurses, vocal coaches, accountants, stagehands, payroll supervisors, ushers, lighting technicians, ticket sellers—the list goes on. Consider the array of wages paid to these employees. Why does the swing get paid more than other performers? Why does the performer get paid more (or less) than the trombonist? How are these decisions made, and who is involved in making them? Whether the pay is our own or someone else’s, compensation questions engage our attention. Does the compensation received by all the people connected with Cats matter? Most employers believe that how people are paid affects people’s behaviors at work, which affect an organization’s chances of success. Compensation systems can help an organization achieve and sustain competitive advantage.1 COMPENSATION: DEFINITION, PLEASE? What image does the word â€Å"compensation† bring to mind? It does not mean the same thing to everyone. Yet how people view compensation affects how they behave at work. Thus, we begin by recognizing different perspectives. Society Some people see pay as a measure of justice. For example, a comparison of earnings of women with those of men highlights what manyShow MoreRelatedEconomic Tool and Concepts1121 Words   |  5 Pagesnotable. According to Getzen (2007), â€Å"There has recently been a growing recognition that instead of a surplus, a future shortage of physicians may occur. Since the number of U.S. medical graduates has not kept pace with the growth in U.S. population† (Chapter 7, p. 161). The nursing shortage and medical providers has become extremely demanded within the health care industry to provide a quality of health care. The following information will define economic concepts such as supply curve, demand curveRead MorePayroll System1611 Words   |  7 PagesCHAPTER 1 THE BACKGROUND AND ITS SETTING âž ¢ Introduction âž ¢ Background of the Study âž ¢ Problem Definition âž ¢ Significance of the Study âž ¢ Objective of the Study âž ¢ Scope and Delimitation CHAPTER 2 EXISTING SYSTEMS OVERVIEW âž ¢ Background of the Company âž ¢ Organizational Structure and its Function to the Organization âž ¢ Existing System Overview âž ¢ Analysis for Existing System Cost Show the ff: ââ€" ª Labour Expense ââ€" ª Utilities Expense ââ€" ª RentRead MoreQuestions On The Liquidation Courts871 Words   |  4 PagesCHAPTER TEN HOW TO BANKRUPT YOUR STUDENT LOANS Everybody realizes that you can t bankrupt understudy credits. Look the web with the catchphrases chapter 11 and understudy credits and you get either numerous postings for loaning establishments attempting to motivate you to take out another advance, or you see eBooks letting you know that it is basically difficult to bankrupt your understudy advances aside from under the state of undue hardship and afterward they neglect to let you know anythingRead MoreFive Social Insurances and One Housing Fund1726 Words   |  7 PagesFive Social Insurances and One Housing Fund Table of Content Chapter 1: Introduction 3 Chapter 2: Successful of Shanghai in Five social insurances one housing fund 4 Chapter 3: Impacts on Employer 5 Chapter 4: Impacts on Employee 6 Chapter 5: Precautions of Human Resources Management 7 Reference 8 CHAPTER 1: INTRODUCTION Five social insurances and one housing fund was established under Labor Act Chapter 9 Article 73. It is used to serve the purpose on maintaining social harmony by protectingRead MoreIntermediate Accounting I Week 11364 Words   |  6 Pagesï » ¿Chapter 1 CA1-1 (FASB and Standard-Setting)  Presented below are four statements which you are to identify as true or false. If false, explain why the statement is false. 1.  GAAP is the term used to indicate the whole body of FASB authoritative literature. 2.  Any company claiming compliance with GAAP must comply with most standards and interpretations but does not have to follow the disclosure requirements. 3.  The primary governmental body that has influence over the FASB is the SEC. 4.  TheRead MoreChapter Two and Three Problems Essays983 Words   |  4 PagesChapter Two and Three Problems Please complete the following 7 exercises below in either Excel or a word document (but must be single document). You must show your work where appropriate (leaving the calculations within Excel cells is acceptable). Save the document, and submit it in the appropriate week using the Assignment Submission button. Chapter 2 Exercise 1 1. Issuance of stock Prepare journal entries to record the issuance of 100,000 shares of common stock at $20 per share for eachRead MoreCh 2 Solutions to Slr4899 Words   |  20 PagesSolutions, Chapter 2/HL ANSWERS TO CHAPTER 2 The Simple Regression Model Econometrics Economics of Innovation and Growth A = Problems B = Examples (from chapter 2) C = Cumputer Exercises 1 Solutions, Chapter 2/HL A: Problems 2.1 Let kids denote the number of children born to a woman, and let educ denote years of education for the woman. A simple model relating fertility to years of education is kids = ÃŽ ² 0 + ÃŽ ²1educ + u where u is the unobserved error. (i) (ii) What kind of factorsRead MoreThe General Theory Of Employment, Interest, And Money.1653 Words   |  7 Pageseconomics is concerned. ÃŽ » SUMMARIES Book 1 Chapter 1looks at the distinction between general theory and classical theory. It gives insights on the situations when the classical theory is applicable and when the general theory is applicable. There is much emphasis that is being given on this issue of general. It means that this theory can work in various combinations with other theories in trying to see how economics can be affected if it is put into use. Chapter 2 looks at the various postulates of theRead MoreThe Impact Of Childcare Wages On Job Satisfaction, Job Commitment, And Program Quality Essay1614 Words   |  7 PagesIn this chapter, the key findings with regard to the research questions were reviewed and broad conclusions based on the findings of the studies were described. The chapter concluded with implications and recommendations for stakeholders. The purpose of this research study was to find the impact of childcare wages on job satisfaction, job commitment, and program quality. The research questions for this study are listed below. What is the relationship between the individual wages for teachers andRead MoreFinancial Accounting Chapter 2 Assignment1276 Words   |  6 PagesCHAPTER 2: Recording Process ( SWD: Lecture Review) What is an account? An account is an accounting record of increases and decreases in a specific asset, liability, or owner’s equity item. For example, Softbyte (the company discussed in Chapter 1) would have separate accounts for Cash, Accounts Receivable, Accounts Payable, Service Revenue, and Salaries Expense. In its simplest form, an account consists of three parts: (1) a title, (2) a left or debit side, and (3) a right or credit side. Because

Tuesday, December 10, 2019

Non Financial Performance Measures and Firm

Question: Discuss about the Non Financial Performance Measures and Firm. Answer: Introduction Non financial performances need to be required to analyze by each and every company to know about the expected performances of the company, and for taking an effective decisions. Although financial performances measures the financial results of the company, but non financial performance tells about the performance quality features about the company. These factors plays an important role in making a company different from its competitors that is point of differentiation can be achieved (PMC, 2014). In ensuring the success of the business various elements play a key role. That is, besides financial factors, non financial factors also play a considerable role. Like management of key areas like human resource, quality measurement of the products, company profile and employee reviews, environment sustainability factors (Trillium asset management, 2015). Gilead pharmaceuticals Gilead pharmaceutical company is a biopharmaceutical company; it has a target area across the world as it offers the medicines in 150 countries. It provides treatment on oncology, immunology, cardiology, endocrinology, dialectology, and neurology. It also provides nutritional treatment. The company mission statement is to remain affordable, and provide safe healthcare across the world. The current ratio of the company is 2.50 in 2015 that shows that it will have a good liquidity position (Prezi, 2017). Non-financial performance The aspects of non financial performance are that in analyzing the companys success apart from financial aspects, non financial aspects would also be considered. The performance analysis of the company would be discussed, which describes about compliance to its corporate social responsibility, and the companys internal control system. It also tells about long run aspects of the company. It highlights the companys strength in respect of services to the customers, quality of production and satisfactory performance given to the employees (Emeakponuzo, 2014). The positive aspects of non financial performance of Gilead Inc The key advantage of company in case of its performances is that it does not test on animals for their medicines production. The main strategy of Gilead is to diversify. And for diversification they expands their business so to employee more employees. Another positive aspect the Gilead Inc has is research and development. The company has increased its expenditure too in research and development. The company Gilead Inc has an increase in return on assets. It is due to increase in sales of the company. Apart from this the company has good control over its inventory tool, as they keep record of their inventories across the markets they have; hence by this they are able to avoid the situation of stock outs. The company has a partnership with Clinton health access, this partnership helped the company in purchasing medicines in bulk, hence the company also a gets a cost advantage because of this. In respect to the non financial performance, Gilead was considered as number one position by the Chronicle of Philanthropy in respect of donating funds to many corporations in order to meet the medical needs and to reduce the affects of diseases like viral hepatitis, HIV. In case of production Gilead produces approximately 900 million tablets of oral medicines and approximately 900million liquid medicines as per 2014 report (Gilead, 2016). In respect employees wellness Gilead conduct a campaign annually in which they challenges their employees to stay healthy. It is an eight week program in which the employees have to take 10,000 steps per day. For this personal devices can also be used to keep a record. It is to motivate employees to remain healthy. At this campaign high risk factors like cholesterol level, body mass index, sugar level, and blood pressure are measured. This campaign is free for all regular employees. Apart from this the employees are also allowed to buy fresh fruits, organic produce, vegetables. In case of sustainability of environment, Gilead used to recycle its dugs and medicines so to reduce the environmental impact (Gilead, 2014). Conclusion These factors play a considerable role in performance of the company. In the given case of Gilead Inc, these factors make the company different from its competitor and increase it sales; it made a positive impact on return on assets. The benefits managers get through non financial performance is that it would be easy for them to make corporate decisions and take decisions in an effective manner. These factors are considered as relevant because they increase the brand value and company image in the minds of the consumer in respect of point of differentiation. These aspects describes that whether the company is working in right direction or not. References Emeakponuzo,D,E. (2014) Non-financial performance measures and firm value in Nigeria: What is the link?. British journal of economics, management trade. Vol 4, issue 6. Gilead. (2016) Gilead publishes 2015 corporate social responsibility report. Retrieved at Gilead.(2014) Sustainability report 2014. Retrieved at PMC. (2014) Development of an integrated performance measurement (PM) model for Pharmaceutical Industry. Retrieved at Prezi. (2017) Gilead Science Inc. retrieved at Trillium asset management. (2015) Gilead science, Inc.- Sustainability reporting (2015). Retrieved at

Tuesday, December 3, 2019

WordPress Help Desk Plugins 3 Easy Ways to Offer Better Support

When youre running a business or e-commerce site, you need to provide the best customer experience possible. This includes offering top-notch service and support. To do that, you’ll need the right tools, such as WordPress help desk plugins.In fact, there are a variety of easy ways to add support features to your site. You can implement a ticket system, make use of live chat, and even create a dedicated forum. Whether used alone or in combination, these techniques simplify the task of providing excellent customer support.In this post, we’ll briefly touch on the importance of offering customer support on your website. Then, we’ll explore the three strategies mentioned above, along with the WordPress help desk plugins required to make them happen. Let’s get to work! 1. Add a ticket system to your websiteWe mentioned the importance of live support earlier, and we’ll elaborate on that method shortly. However, it’s not always feasible to deal with all questions and issues in real-time, especially if your site is large or your customers’ problems tend to be complex. This is also the case if your support team is very small.For these reasons, it’s a smart idea to set up a ticket system on your site. This is a simple, organized way to let customers submit their queries. You can see everything that’s in the queue, and address it all in the order it was received (or using whatever prioritization works best for your business).WP Support Plus is one of the best WordPress help desk plugins that offer this feature: WP Support Plus Responsive Ticket System Author(s): Pradeep MakoneCurrent Version: 9.1.2Last Updated: September 3, 86%Ratings 226,771Downloads WP 4.4+Requires After installing the plugin, you’ll see a notification like this:Click on the link to be taken to a setup wizard that will help you configure key functionality. First, you can select ( or create) the page where your ticket submission form will be placed:The rest of the screens will provide some basic information about the plugin and its options. When you’re done, head to the page you selected and paste in the following shortcode:[wp_support_plus]This will enable the ticket submission form on the front end of your site:You’ll also find a new tab in your dashboard called Support Plus, where you can customize exactly how your ticket system works. There are a lot of settings here, so we recommend checking out the plugin’s documentation for more details.2. Implement live chat functionalityYour site’s ticket system is great for more patient customers and those with technical issues that need to be reviewed. However, a lot of people will expect quicker replies – especially when their questions are simple.This is where live chat comes into the picture. Live chat lets you respond immediately to customers, giving them the help and informat ion they need as quickly as possible. If you have the manpower required to respond promptly, live chat is an excellent addition to most sites.To get live chat working, the aptly-named WP Live Chat Support plugin is a solid solution: WP-Live Chat by 3CX Author(s): 3CXCurrent Version: 8.1.1Last Updated: October 17, 94%Ratings 1,649,284Downloads WP 4.4+Requires Installing the plugin gives you access to a new Live Chat tab in your dashboard, with a lot of sections:This is because the plugin is highly customizable. However, you can still get its primary functionality up and running quickly. All you have to do is select the OK! Let’s start button at the bottom of the main page.This will add a small icon in the bottom-right corner of each page on your site. Clicking on it will enable visitors to start a live chat:Back in your dashboard, you can see a list of all visitors on your site, including those who have requested a chat. Answering them simp ly requires you to hit the Initiate Chat button:Of course, you can also configure the plugin’s settings as much as you like, in order to get your live chat system working in a way that’s convenient for you and your team.If youre willing to pay, you can also get access to desktop or mobile apps so that you can respond to messages without needing to work from your WordPress dashboard.3. Create a dedicated support forumTickets and live chats are useful for one-on-one interaction. However, if you have (or want to have) an active community, you should consider creating a way for users to help each other.A dedicated forum can be an invaluable part of your websites support system. It lets visitors see each others’ questions and issues and help out – saving you a lot of time and energy. Of course, you can also respond to forum queries yourself. When you do, you’ll be offering advice and solutions that will be permanently recorded, so other users with the s ame problems can find what they need quickly.There are quite a few forum plugins you can choose from. However, bbPress is arguably the most popular option, and for good reason: bbPress Author(s): The bbPress CommunityCurrent Version: 2.5.14Last Updated: February 26, 80%Ratings 5,616,115Downloads WP 4.7+Requires This plugin makes setting up a forum on your site quick and painless. After installing it, you’ll want to visit Forums New Forum in your dashboard:Here, you can use the standard WordPress editor to give your forum a name and description. In the right-hand sidebar, you can also configure whether the forum is open and public. Then hit Publish, and you’ll find a lightweight forum ready to go on the front end:You can also tweak the way your forums work under Settings Forums. bbPress may not be the most customizable of plugins, but it’s ideal for getting a functional, user-friendly support forum off the ground fast.ConclusionSu pport plays a huge role in how both prospective and current customers view your business. Therefore, it’s vital to offer a number of robust support options on your website, in order to provide help quickly and in whatever format a given visitor prefers. Fortunately, this isn’t hard with the right WordPress help desk plugins.These three support channels are all worth considering on your WordPress site. You can:Add a ticket system to your website.Implement live chat functionality.Create a dedicated support forum.Do you have any questions about how to use the WordPress help desk plugins we’ve introduced? Ask away in the comments section below! Learn how to offer better customer support with these 3 #WordPress help desk #plugins